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Home » Support tickets » Public

Limo parked at hydrant, idling

Submitted by Steve on December 3, 2012 - 8:02pm
Location: 
53 5th Avenue between St. Marks and Bergen
When: 
December 3, 2012 - 7:00pm
311: 
C1-1-806792551

Black Lincoln Town Car NY lic No. COMM 245 parked and idling at hydrant in no parking zone.

Told 311 operator of idling but did NOT report it to DEP. Takes too long. This 311 report took 12 minutes.

Severity
The nature of the threat posed by the incident or impact.
People: 
Extended community
Frequency: 
Ongoing
Impact: 
Public health
»
Submitted by Steve on December 3, 2012 - 8:27pm. #

Police responded quickly

Priority: -> normal
State: -> New
Client: -> Public
Assigned: unassigned -> Peter K.

In what must be frustrating for the police, a 311 complaint was addressed with great efficiency but to no result. Kudos to the 78 for trying. 311 sent an email as follows:

Service Request #: C1-1-806792551
Date Submitted: 12/03/12 7:21:26 PM
Request Type: Illegal Parking
Details: Blocked Hydrant
Your Service Request was closed.

The Police Department responded and upon arrival those responsible for the condition were gone.

We should have a way to text this kind of complaint in order to reduce the lag time between complaint and action so that the police do not waste any time. This is a peculiar situation but must be repeated often.