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No information provided by State or City about emergency water shut off

Dean Street between Carlton and Vanderbilt
November 24, 2015 - 8:33am

I came home to the attached notice that the water had been shut off in my house (and all buildings) on Dean Street between Carlton and Vanderbilt.  My ill housemate had come home before me and spent some time trying to figure out what was going on.  He was afraid to turn on the heat or water.  He had already called 311 without success.
I checked my emails but there was no info from the State or the developer.  I called 311, since that is the only instructions on the flyer.  The operator spent around 45 minutes trying to figure out what was going on, but couldn't find out a thing.   Finally I left the house and went to a restaurant on the corner.  They told me that the water main break was at 550 Vanderbilt.  The water apparently went out at 8:30 am and came back on at 4:30.  I was not the only one confused.  I ran into neighbors on the block who were equally out of the loop.  
Surely it is someone's job to keep neighbors of the project informed?  Not only are water shut offs inconvenient, they can damage water-using fixtures as the notice notes.  I had no chance to take the steps outlined on the notice since I didn't know they needed to be taken until it was too late.
Funnily enough, the first impactful project related construction incident I can remember that was associated with the project was a water main break in almost exactly the same location.  It also knocked out water for the block.  That work was planned work, done without notice.

The nature of the threat posed by the incident or impact.
Local community
One time
Property damage
Water shut off notice.jpg666.7 KB

No mention of work related to water in construction alert

Priority: -> normal
State: -> New
Client: -> Public

To add some information, I reviewed the current construction alert and I cannot find a mention of work related to water in it.